Help! Something is broken!
We have collected some of the problems that our users have experienced in the past.
Please check if your problem is described on this page before posting to our Google group.
If the number of contacts differ in all of your accounts and the steps above are too time consuming to cure your setup, it may be the easiest way to start from scratch.
Perform the following steps in such a case:
If you have set the management option to "admin only", you can only create or manage address books if you are detected as an administrator. This requires that your administrator account is added as a developer to the Google App Engine application that you've used for the shared contacts installation
Some subscribers do not have the full number of contacts - or see just a fraction of the shared contacts!
This error may have different reasons:
Please follow these steps to remove duplicates:
Most likely one of the member of the address book deleted the contact by accident. The user interface of the Google contact manager is a little bit misleading when it comes to contact deletion. Have a look at our FAQ for further information
Please enable single-sign-on in your Google Apps domain: